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From Offer to Commissioning: The unique JENSEN approach to managing large laundry projects


The combination of highly-productive single machines with the right level of automation is always a unique solution, configured and planned together with the customer.


Each large or complex project is a one-of-a-kind solution: It's all about designing a unique result, with a defined beginning and end in time, therefore with defined scope and resources. Like any undertaking, projects need to be performed and delivered under certain constraints. These constraints are scope, time and cost. These are also referred to as the "Project Management Triangle," where each side represents a constraint. One side of the triangle cannot be changed without affecting the others. There is a strong interdependent relationship between these factors.

Having mutually agreed project objectives is paramount. Systematically, we take one step at a time to ensure we achieve time and cost effectiveness. Many issues and discussion points during project planning, installation and commissioning will always have an impact on the triple constraints, and it is the ultimate responsibility of both project managers - at JENSEN and at the customer - to manage the triple constraints.

Connect Four!

Based on existing best practice examples within JENSEN and state-of-the-art industry practices, a Phase Model with clearly defined key deliverables and supporting templates were developed. The model consists of four phases: Sales, resulting in a signed contract and an agreed layout, Planning & Ordering with confirmed specs and timeline, the Installation phase that ends with the successful start-up of the equipment, and finally the Commissioning phase that ends with the final handover.

The JENSEN Project Management Framework is structured into these four key phases with its goals and deliverables, and it does not matter if you build a laundry with JENSEN in Tucson, Toronto, or Timbuktu - the process will always be the same.

To automate this process, templates have been developed to properly document the key deliverables. Therefore, the four phases provide the overall structure for all our Turnkey Projects and represent the highest level of planning. The Goals of the Phase describe what has to be ultimately achieved in that particular phase in order to proceed to the next phase.

Success and security for the laundry manager

When investing into new equipment or planning a ground-up laundry, the decision-making process should be very calculated and based on facts. With JENSEN, you have the security of a strong partner to obtain all machines, all materials handling, all automation from one company - a company that supports you throughout all phases, from offer to commissioning.

Our unique approach to project management is an added value for our customers that sets us apart from machine suppliers. 

From Offer to Commissioning: JENSEN teams partner with our customers to get the best solution, meeting the expectations of both companies.